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Refund Policy

Last updated: August 21, 2026

This Refund Policy applies to subscriptions to the Fairvo application operated by LEDGERWORKS GROUP LLC.


30-Day Money-Back Guarantee

If you are not satisfied with Fairvo, you can request a full refund within 30 days of your purchase.

To request a refund, contact support@fairvoapp.com from the email address associated with your account, or use the "View receipt" or "Manage subscription" link in your purchase confirmation email.

Refunds are processed to the original payment method.


How to Request a Refund

You can request a refund in any of these ways:

  • Email support@fairvoapp.com
  • Use the "View receipt" or "Manage subscription" link in your Fairvo purchase confirmation email
  • Contact Paddle directly through the support link provided in your receipt

Paddle acts as the merchant of record for Fairvo and processes all payments and refunds on our behalf.


Cancelling Your Subscription

You can cancel your subscription at any time from your account settings.

  • Cancellation stops future billing
  • You keep access until the end of the period you have already paid for
  • Your data remains available during that period
  • Cancelling is not the same as deleting your account; see our Privacy Policy for deletion

Billing Errors

If you believe you have been charged in error, charged twice, or charged after cancelling, contact support@fairvoapp.com and we will resolve it.


Price Changes

If we increase subscription pricing, we will give you at least 30 days' notice before the change applies to your account. If you do not wish to continue at the new price, you may cancel before it takes effect and will not be charged the higher amount.


Payment Processing

Payments are processed by Paddle, which acts as the merchant of record for Fairvo. Paddle's name may appear on your bank or card statement. Refunds are issued through Paddle to the original payment method.

For questions about a specific transaction, you can also contact Paddle directly using the support link in your receipt.


Free Tier

The free tier of Fairvo requires no payment and involves no charges. Nothing in this policy applies to free accounts.


Contact

LEDGERWORKS GROUP LLC 7901 4th St N STE 300 St. Petersburg, FL 33702 USA

Email: support@fairvoapp.com Web: fairvoapp.com