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Terms of Service

Effective Date: August 14, 2026 Last Updated: August 18, 2026

These Terms of Service ("Terms") are a legal agreement between you ("Operator," "you," or "your") and LEDGERWORKS GROUP LLC, a Florida limited liability company ("Company," "we," "us," or "our"), governing your access to and use of Fairvo (the "Service"), including our website, mobile and web applications, and any related features.

By creating an account, uploading an invoice, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.


1. What the Service Does

Fairvo helps restaurant and foodservice operators reduce costs by:

  • Extracting line items from uploaded distributor invoices using automated image and document processing (including third-party AI models);
  • Matching invoice line items to a shared product catalog;
  • Comparing your pricing against distributor offerings and an aggregated, anonymized benchmark drawn from other Operators' invoice data ("Community Pricing Data");
  • Suggesting alternative products, distributors, or negotiation approaches;
  • Generating draft communications (including negotiation scripts and billing dispute emails) for you to review and send yourself;
  • Providing par-level tracking, menu/plate-cost estimates, savings reports, and related account tools.

The Service provides informational estimates and suggestions only. We do not guarantee any specific savings, pricing accuracy, or business outcome. You are solely responsible for verifying prices, quantities, contract terms, and any communications before relying on them or sending them to a third party (including your distributors).


2. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You must provide accurate registration information and keep your account credentials confidential. You are responsible for all activity that occurs under your account, including activity by team members you invite.

Team Accounts

If you invite team members to your operator account, you are responsible for their use of the Service and for ensuring they are authorized to access your business's invoice and pricing data. We are not responsible for disputes between you and your team members regarding access or data visibility.


3. Your Content and Data

3.1 What You Upload

You retain ownership of the invoices, images, documents, menu photos, and other content you upload to the Service ("Your Content"). By uploading Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, reproduce, and analyze Your Content solely to:

  • Operate and improve the Service for you;
  • Generate the aggregated, anonymized Community Pricing Data described in Section 4; and
  • Comply with law or enforce these Terms.

3.2 Accuracy

You are responsible for the accuracy of Your Content. Automated extraction (including AI-based invoice parsing) may contain errors. Always verify extracted data, suggested savings, dispute claims, and negotiation content before acting on it or sending it to a third party.

3.3 Prohibited Content

You will not upload content that is unlawful, infringing, fraudulent, or that you do not have the right to share (for example, another business's invoices without authorization).


4. Community Pricing Data

To power price comparisons and negotiation benchmarks, we aggregate pricing information across Operators into anonymized, de-identified statistics (for example, a "community median" price for a given product). Community Pricing Data:

  • Does not identify which specific Operator paid a given price;
  • Is generated automatically from invoice data you upload while using the Service;
  • May be shown to other Operators as benchmark statistics (not as your raw invoice data).

If you do not want your invoice data included in Community Pricing Data, contact us at support@fairvoapp.com to request exclusion. Excluding your data may reduce the accuracy of benchmarks shown to you and does not retroactively remove aggregated statistics already generated.


5. AI-Generated Content and Third-Party Services

The Service uses third-party artificial intelligence models (including Google Gemini, accessed through an AI infrastructure provider) to extract invoice data, classify your business, generate negotiation scripts, draft dispute communications, and produce similar content ("AI Outputs").

AI Outputs are suggestions, not advice. They may be inaccurate, incomplete, or inappropriate for your situation. You are solely responsible for reviewing, editing, and deciding whether to send or rely on any AI Output, including any message addressed to a distributor, vendor, or their representative. We are not responsible for the consequences of any AI Output you choose to send or act on.

The Service may also use third-party data providers to retrieve publicly available distributor pricing information. We do not guarantee the accuracy, availability, or legality (under any given distributor's own terms) of externally sourced pricing data, and this feature may be modified or discontinued at any time.


6. Subscriptions, Billing, and Payment

6.1 Free and Paid Tiers

The Service offers a free tier with limited monthly usage (including a limited number of invoice uploads and comparison views) and a paid subscription tier ("Pro") that removes these limits and unlocks additional features, as described on the Service at the time of purchase.

6.2 Payment Processing

Paid subscriptions are billed through Paddle.com Market Limited, our payment processor and merchant of record. Paddle handles payment collection, applicable sales tax/VAT, and related compliance. By subscribing, you also agree to Paddle's applicable buyer terms. We do not store your full payment card information.

6.3 Auto-Renewal and Cancellation

Subscriptions automatically renew each billing period until canceled. You may cancel at any time through your account settings or the customer portal; cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial billing periods except where required by law or expressly stated at the time of purchase.

6.4 Price Changes

We may change subscription pricing with advance notice. Continued use after a price change takes effect constitutes acceptance of the new price.


7. Acceptable Use

You agree not to:

  • Use the Service to upload another business's confidential data without authorization;
  • Attempt to reverse-engineer, scrape, or extract the Service's underlying product catalog, pricing database, or Community Pricing Data in bulk;
  • Use the Service to harass, defraud, or make false claims against a distributor or any third party;
  • Circumvent usage limits, paywalls, or account restrictions;
  • Use the Service for any unlawful purpose.

We may suspend or terminate accounts that violate this section.


8. Disclaimers

THE SERVICE, INCLUDING ALL PRICE COMPARISONS, SAVINGS ESTIMATES, AI OUTPUTS, AND COMMUNITY PRICING DATA, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY ESTIMATED SAVINGS, EXTRACTED INVOICE DATA, OR AI-GENERATED CONTENT WILL BE ACCURATE OR SUITABLE FOR YOUR BUSINESS. YOU ARE SOLELY RESPONSIBLE FOR ALL PURCHASING, NEGOTIATION, AND FINANCIAL DECISIONS MADE USING THE SERVICE.

THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL ACCOUNTING, LEGAL, OR TAX ADVICE. ANY EXPORTS OR REPORTS (INCLUDING TAX-RELATED EXPORTS) ARE PROVIDED FOR CONVENIENCE ONLY AND SHOULD BE REVIEWED BY A QUALIFIED PROFESSIONAL.


9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $100 USD.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.


10. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, or expenses (including reasonable attorneys' fees) arising from: (a) Your Content; (b) your use of AI Outputs, including any communication you send to a distributor or third party; (c) your violation of these Terms; or (d) your violation of any law or third-party right.


11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service if you violate these Terms, engage in fraudulent or abusive behavior, or if we discontinue the Service. Upon termination, your right to use the Service ends, but sections of these Terms that by their nature should survive (including Sections 3, 4, 8, 9, 10, and 13) will survive.


12. Changes to the Service and These Terms

We may modify, suspend, or discontinue any part of the Service at any time. We may update these Terms from time to time; material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance of the updated Terms.


13. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, unless otherwise required by applicable consumer protection law in your jurisdiction. Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Pinellas County, Florida, and you consent to personal jurisdiction there, except where applicable law requires disputes to be resolved elsewhere.


14. Miscellaneous

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.
  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
  • No Waiver: Our failure to enforce any provision is not a waiver of that provision.
  • Assignment: You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

15. Contact Us

Questions about these Terms can be sent to:

LEDGERWORKS GROUP LLC Email: support@fairvoapp.com LEDGERWORKS GROUP LLC
7901 4th St N STE 300
St. Petersburg, FL 33702
USA


16. Image Credits

Some product photographs shown in Fairvo are sourced from Open Food Facts and are used under the Creative Commons Attribution-ShareAlike (CC BY-SA) license. Individual photo credits are stored with each image. Open Food Facts product data is not incorporated into our catalog — images only.

All other product artwork, including the category icon set, is created by and owned by LEDGERWORKS GROUP LLC.