Effective Date: August 14, 2026 Last Updated: September 7, 2026
These Terms of Service ("Terms") are a legal agreement between you ("Operator," "you," or "your") and LEDGERWORKS GROUP LLC, a Florida limited liability company ("Company," "we," "us," or "our"), governing your access to and use of Fairvo (the "Service"), including our website, mobile and web applications, and any related features.
By creating an account, uploading an invoice, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Fairvo helps restaurant and foodservice operators reduce costs by:
The Service provides informational estimates and suggestions only. We do not guarantee any specific savings, pricing accuracy, or business outcome. You are solely responsible for verifying prices, quantities, contract terms, and any communications before relying on them or sending them to a third party (including your distributors).
You must be at least 18 years old and able to form a binding contract to use the Service. You must provide accurate registration information and keep your account credentials confidential. You are responsible for all activity that occurs under your account, including activity by team members you invite.
If you invite team members to your operator account, you are responsible for their use of the Service and for ensuring they are authorized to access your business's invoice and pricing data. We are not responsible for disputes between you and your team members regarding access or data visibility.
You retain ownership of the invoices, images, documents, menu photos, and other content you upload to the Service ("Your Content"). By uploading Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, reproduce, and analyze Your Content solely to:
You are responsible for the accuracy of Your Content. Automated extraction (including AI-based invoice parsing) may contain errors. Always verify extracted data, suggested savings, dispute claims, and negotiation content before acting on it or sending it to a third party.
You will not upload content that is unlawful, infringing, fraudulent, or that you do not have the right to share (for example, another business's invoices without authorization).
To power price comparisons and negotiation benchmarks, we aggregate pricing information across Operators into anonymized, de-identified statistics (for example, a "community median" price for a given product). Community Pricing Data:
If you do not want your invoice data included in Community Pricing Data, contact us at support@fairvoapp.com to request exclusion. Excluding your data may reduce the accuracy of benchmarks shown to you and does not retroactively remove aggregated statistics already generated.
The Service uses third-party artificial intelligence models (including Google Gemini, accessed through an AI infrastructure provider) to extract invoice data, classify your business, generate negotiation scripts, draft dispute communications, and produce similar content ("AI Outputs").
AI Outputs are suggestions, not advice. They may be inaccurate, incomplete, or inappropriate for your situation. You are solely responsible for reviewing, editing, and deciding whether to send or rely on any AI Output, including any message addressed to a distributor, vendor, or their representative. We are not responsible for the consequences of any AI Output you choose to send or act on.
The Service may also use third-party data providers to retrieve publicly available distributor pricing information. We do not guarantee the accuracy, availability, or legality (under any given distributor's own terms) of externally sourced pricing data, and this feature may be modified or discontinued at any time.
You can submit photos of products to improve the shared catalog. This section governs those photos and any similar content you submit for display in the Service ("Submitted Content").
By submitting a photo, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt for display (such as resizing or format conversion), and display that photo within the Service, including to other Operators. This license lasts until the photo is removed from the Service.
You confirm that you took the photo yourself or otherwise have the right to share it, and that it does not infringe anyone's copyright, trademark, privacy, or other rights. Responsibility for Submitted Content sits with you as the uploader, not with us.
Do not submit photos that:
All photos are reviewed before they appear. Submitting a photo does not guarantee it will be displayed — we are under no obligation to publish any Submitted Content.
Any Operator can report a displayed photo from inside the app. A reported photo is hidden immediately from the person who reported it, and we review every report and act on it within 24 hours.
We may remove any Submitted Content at any time, for any reason, without notice. You may request removal of your own photos by emailing support@fairvoapp.com.
If you believe content in the Service infringes your copyright, email our designated agent:
Copyright Agent, LEDGERWORKS GROUP LLC Email: support@fairvoapp.com 7901 4th St N STE 300, St. Petersburg, FL 33702, USA
Include: identification of the work, identification of the material and where it appears in the Service, your contact details, a statement that you believe in good faith the use is not authorized, a statement that the information is accurate and that you are authorized to act for the rights holder, and your signature (electronic is fine). We review takedown notices and remove infringing content.
The Service offers a free tier with limited monthly usage (including a limited number of invoice uploads and comparison views) and a paid subscription tier ("Pro") that removes these limits and unlocks additional features, as described on the Service at the time of purchase.
Paid subscriptions are billed through Paddle.com Market Limited, our payment processor and merchant of record. Paddle handles payment collection, applicable sales tax/VAT, and related compliance. By subscribing, you also agree to Paddle's applicable buyer terms. We do not store your full payment card information.
Subscriptions automatically renew each billing period until canceled. You may cancel at any time through your account settings or the customer portal; cancellation takes effect at the end of the current billing period, and you keep access until then.
We offer a full refund within 30 days of your purchase. See our Refund Policy for details.
We will give at least 30 days' notice before a subscription price increase applies to your account. If you do not wish to continue at the new price, you may cancel before it takes effect.
You agree not to:
We may suspend or terminate accounts that violate this section.
THE SERVICE, INCLUDING ALL PRICE COMPARISONS, SAVINGS ESTIMATES, AI OUTPUTS, AND COMMUNITY PRICING DATA, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY ESTIMATED SAVINGS, EXTRACTED INVOICE DATA, OR AI-GENERATED CONTENT WILL BE ACCURATE OR SUITABLE FOR YOUR BUSINESS. YOU ARE SOLELY RESPONSIBLE FOR ALL PURCHASING, NEGOTIATION, AND FINANCIAL DECISIONS MADE USING THE SERVICE.
THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL ACCOUNTING, LEGAL, OR TAX ADVICE. ANY EXPORTS OR REPORTS (INCLUDING TAX-RELATED EXPORTS) ARE PROVIDED FOR CONVENIENCE ONLY AND SHOULD BE REVIEWED BY A QUALIFIED PROFESSIONAL.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $100 USD.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify and hold harmless the Company from any claims, damages, or expenses (including reasonable attorneys' fees) arising from: (a) Your Content; (b) your use of AI Outputs, including any communication you send to a distributor or third party; (c) your violation of these Terms; or (d) your violation of any law or third-party right.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service if you violate these Terms, engage in fraudulent or abusive behavior, or if we discontinue the Service. Upon termination, your right to use the Service ends, but sections of these Terms that by their nature should survive (including Sections 3, 4, 8, 9, 10, and 13) will survive.
We may modify, suspend, or discontinue any part of the Service at any time. We may update these Terms from time to time; material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, unless otherwise required by applicable consumer protection law in your jurisdiction. Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Pinellas County, Florida, and you consent to personal jurisdiction there, except where applicable law requires disputes to be resolved elsewhere.
Questions about these Terms can be sent to:
LEDGERWORKS GROUP LLC
Email: support@fairvoapp.com
LEDGERWORKS GROUP LLC
7901 4th St N STE 300
St. Petersburg, FL 33702
USA
Some product photographs shown in Fairvo are sourced from Open Food Facts and are used under the Creative Commons Attribution-ShareAlike (CC BY-SA) license. Individual photo credits are stored with each image. Open Food Facts product data is not incorporated into our catalog — images only.
All other product artwork, including the category icon set, is created by and owned by LEDGERWORKS GROUP LLC.